Good communication is difficult, great communication requires a thoughtful approach.  One of the core tenants of great communication is an underlying emphasis on adding value to people. When asking a person to change it is easy to slip into confrontational language and receive a defensive response. For example: “In our marketing meetings, you never ask

I am an avid Star Trek fan and delight in the practical life lessons that can be learned from the shows. Lately, I have been thinking about the power we allow things we cannot control to have over our lives. I am thinking particularly about a politically charged media article that overwhelmed several people I

When I am going through a tough time it drives me crazy when people say things like, “You’ll get through it,” and “Try to find the positive.” I believe they mean well but it does not help me. I want to know I am ok, I want to know there is a way out. Having

People value feeling valued. A quick note written to a team member to acknowledge their contribution can go a long way. This can be especially powerful after a big win or during a tough project.  It can be easy to overlook this, because after all, that is why they are being paid right? Even so,

It is not enough to simply assist your employees with work issue. Great leaders As leaders, we are focused on building high performance teams that kick butt and take names, but great leaders know they must go further. Great leaders get to know their people on a personal level, and even go so far as