Say it Without Blame or Shame

May 22, 2024

Good communication is difficult, great communication requires a thoughtful approach.  One of the core tenants of great communication is an underlying emphasis on adding value to people. When asking a person to change it is easy to slip into confrontational language and receive a defensive response. For example: “In our marketing meetings, you never ask

Ten Commandments of Confrontation

May 21, 2024

Confronting someone can be one of the most uncomfortable, yet necessary, things you do as a friend or leader. If not handled carefully, confrontation can create rifts in even the strongest relationships; I know, I have lost dear friends from poor confrontation. Before speaking with the person you need to ensure you fully understand why