Ben Lobaugh Online

I think, therefore I am. I am, therefore I sail

Category: Leadership

How to be grateful where you are

Joe, one of my mentors, shared a deep insight tonight. As he lay in his hospital bed he taught me how to be grateful where you are.

All his life Joe has been an active person. He has traveled the world over, hiked amazing places, competed in many sports, and engaged in activities that kept his brain and body stimulated. For the last couple decades he has studied the art of sailboat racing. He is a force to be reckoned with on the local racing circuit, typically taking home the gold medal.

I first met Joe in the context of sailing, during an event for disabled people at Footloose Sailing Association. He was sharing the joys of sailing and teaching the disabled sailors. Later I joined his racing team. Joe is eager to share his love and knowledge of sailing with anyone interested, and I was like an eager sponge. Dried out and ready to soak up his knowledge.

Though he has taught me a lot about how to sail fast and sail well, he more importantly taught me how to think. He showed me that problems are only problems if you let them be, or they can be new opportunities. He taught me how to think about the “why” behind something, to understand what it did before it did it. And he taught me how to think quickly on my feet and make the most of changing situations. Sailboat racing is no walk in the park. It is a mental and emotional chess game, just like life.

Joe did not get to cruise in his sailboat this summer due to his health issues. He got in only a couple races, but as he was laying in that bed, voraciously listening to tales of my adventures, he said something profound.

“I may not have had a summer, but I as I reflected I realized I have had a lot of great sailing adventures in my life. In the grand scheme of things one summer does not matter. As I look out this window I can imagine the wonderful places I might be anchored right now. I am grateful for the wonderful memories of those trips.”

Joe said this with a peaceful smile on his face.

Joe was not upset with his current situation. He was happy to be there sharing memories with me. Those memories helped him be grateful where he was.

The next time I am in an undesirable situation I too am going to look backward at my life and find a reason to be grateful right where I am.

What can you look back to in life and be grateful for?

9 Critical Concepts for Leading High-Performance Teams

I just returned from WebDevStudios’ (WDS) 2018 WDS Camp, a company-wide, weeklong retreat. The annual event provides face time for a team that is distributed across the entire geographical region that is the US. As I sat on the six-hour flight home, I reflected on the past week and noticed that nine concepts continued to come up in my reflection. I believe these concepts to be critical to leading high-performance teams and would like to share them with you here in hopes you will be able to implement them in your team and see the same success that I have seen utilizing them.

If you want to be a better leader, shut up

World-renowned leadership expert, John Maxwell, says:

Good leaders ask great questions.

He even wrote of a book by that title that I highly recommend. As a leader, you have a big vision but only one brain. You may be highly skilled but there will always be areas you have not considered. Sharing your vision with your team, and then asking them great questions amplifies the possibilities. By yourself, your vision is just another work item for your team. Engaging the team in your vision by asking questions taps into their creativity. The result will always enhance your vision. It may also identify additional opportunities along the way you would have never seen alone. When your team is actively engaged in your vision, they gain a sense of ownership and are motivated to get it done in the best ever way it can be done.

You can build better software by turning OFF your computer

What do you mean turn off your computer? How can a software company build better software without a computer? It seems counterintuitive to suggest this, but there are major benefits to turning off your computer. I will focus on just one.

Turning off your computer allows you to connect with your team members.

There are no distractions, no pings, no more doing “just one more thing.” Face-to-face, distraction-free communication establishes a deeper rapport with your team. It creates stronger connections. It allows them to get to know the real you and discover more about each other. This adds immeasurable value to each team member. The next time computers are turned back on, your team will be stronger together and WANT to help push your product to the next level. There is no external substitute for the power and motivation that comes from inside yourself.

A walk on the beach can make you a million dollars

Get away from the formalities. Create an open invitation for your team to join you doing something enjoyable, like taking a walk on the beach. Being away from the structure and processes of the company encourage your team members to dream about what would make the company the best ever for them. All it takes to start the ideas flowing is a simple question like, “What would this company look like if you had full control to change or improve it any way you like?” Then ask, “What would it take to get there?”

Encouraging your team to dream in a no holds barred way shows how much you value their ideas and you may very well come back from your walk with an idea that will make you a million dollars!

Let the ideas flow

Never shoot down an idea from your team! An idea may not make sense to you, but your team has boots on the ground. They are daily in the trenches. They see things you do not. The idea may not make sense at first but there is always a reason someone suggests a change. Instead of shooting it down, dig into it. Ask lots of questions. Seek understanding. Be curious. Really consider what they are saying and how it could fit into the overall picture. To help it fit into the bigger picture suggest small tweaks in the form of encouraging questions. Such as, “This sounds really interesting. I am wondering, what would it look like if we slightly altered the idea with… [insert tweak]?”

Allowing and encouraging your team to bring you ideas will create a sense of openness, trust, and respect. All of which are key building blocks of a strong team and leader.

Be an enabler.

Do not be the roadblock preventing your team from moving forward. Do whatever it takes to enable your team to move forward with ideas that will push the company forward.

Empower your people

Years ago, my friend and missions director at Churchome, Joanne Ramos, was speaking to a crowd on raising children when she said something that has stuck with me ever since. She said:

Kids need infinite freedom within definite boundaries.

This same idea can be applied to your team with powerful results. Provide the vision; provide the boundaries, then unleash your team. Give them the power to make decisions for the team/company/product/etc., within those boundaries. It may seem like this will make you obsolete as the leader but the reality is that 10 out of 10 times your capacity will increase. The skill and power of your team will increase. Your position as the leader will be strengthened, and you will be more valuable to your own leadership.

Play with your people

It is impossible to be in work mode all the time. Make sure you take time to relax. Play a game. Get a coffee. Go to lunch. Do something that is fun with your people. Let them see that you are still human and approachable. Learn what brings them joy and go do it with them. It is particularly easy to do this at a company retreat. Just make sure you do not overdo it! You never want your people to feel like it is a requirement or it will have a detrimental effect, the exact opposite of what you intended. Pay attention to your team. They will let you know when it is time to play and when they need space.

Be smooth as a baby’s bottom

Friction is a great thing. Friction indicates a definite point where you and your team have a learning and growing experience. Embrace it. Do not get upset. Most importantly do not lash out. Keep your calm. This is an excellent time for you to learn. Remain as smooth as a baby’s bottom.

How should you handle the friction? Activate your coaching mode. Ask your team questions to help identify the friction. Ask questions to determine where it came from and how it got there. Ask questions on how to eliminate the friction.

Do you see a common theme of asking questions? Asking questions is so important! Humans do not always respond well to being dictated to. In fact, even in a great relationship being told to do something may make you feel like a robot and not motivated. Asking questions of your team creates ownership and internal motivation. They will solve their own problems. It will get your people moving in a way simply telling them will never accomplish.

Practice leadership yoga

Standard operating procedure (SOP) is necessary across an organization to keep everyone working together smoothly, especially when teams may not have direct interactions. But remember, your SOP is made up. It should never be set in stone. Use your vision as a leader to see where it could be improved. Engage the team to ferret out weak points. As the people in the trenches, allow the team to help mold SOP. It will only create more value for the company and everyone on the team.

Always know why you are there

Your people are THE ONLY asset to the company that is invaluable. Without them, there would be no you. Filter everything through the lens of adding value to them. If you consistently value and add value to your team members they will move heaven and earth for you and will be a source of great joy for you.

Level Up Your Team with a Few Simple Leadership Principles

Look across the world today, and it is astounding to see what humanity has built. All humans have amazing creative capabilities that can be tapped into to take yourself and your business to the next level. Tapping into that potential requires good leadership and can seem intimidating, but I would like to challenge that preconceived notion with a few simple principles that you can utilize today to level up your people.

It is all about your people.

Your people are your most important asset. Without people your company will not achieve much, therefore before you are a company that does XYZ you need to be a people-building company. What does it take to be a people-building company? While salary and work benefits are important, you might be surprised to learn that they are not the most important. A sense of purpose, belonging, and a feeling of effectiveness in an organization are the primary drivers that will keep people engaged and growing in your business.

Get to know your team.

Creating time to meet with and listen to your people in a relaxed one-on-one environment will build their trust and establish feelings of self worth. During these one-on-one sessions, it is important to listen often and speak little. The purpose is to hear the dreams and passions of your people. Validate their feelings and encourage their ideas and creativity, especially in areas that may challenge you, as that will encourage bonding and create growth within the company. Find out why they are working at your company and what they envision their role looking like over the next one, five, and more years. Help them achieve their dreams, and build them up as leaders in their own right.

Learn the strengths of your people and play to those strengths. Everyone at some point will need to perform tasks in skill sets they are weak in. If they are consistently asked to work in areas of weakness, they will not last long on your team. Find ways to build on your team’s strengths to take them to the next level.

Allow and encourage people to become subject matter experts in their areas of interest and encourage the rest of the team to learn from them. Allowing them to share their knowledge with the team will provide the recognition all humans crave and create great team collaboration opportunities. Additional side effects of this are increased confidence and leadership skills building. Both of which provide immeasurable benefits to your company and the individual.

Trust your people.

Trust is another critical component and it must go both ways, but it starts from the top. Good relationships require implicit trust; and as the leader, it is your job to step up and provide the first offering of trust. Trust is not given if feelings of respect and safety are not also present. Both require time and consistency to build, but it will happen.

As a leader, if you are in a situation where you do not trust or feel safe with your own people or there is a lack of trust among the team, it is a prime opportunity to step up and lead. Noted leadership and business coach Simon Sinek says, “If the leader does not feel safe from their own people, it is because the leader is not taking care of their people.” Change yourself first, and your people will follow.

Failure does not exist.

Humans are humans, and humans are not perfect. If we were perfect, there would be no innovation and the word “sorry” would not exist in our language. No matter how good your people are, at some point, they will come up short. How you react as their leader in this time will define the relationship far into the future. Speak positive, encouraging words, and your people will follow you anywhere. Speak negatively, and you will cause damage that will take significant time and energy to repair.

In my own personal life, I have adopted a motto, “If I am not winning, I am learning.” What do you notice about that statement? I replaced a negative word, failing, with a positive action: learning. Negativity shuts down the brain and brings out defensive instincts. Eliminating the negative aspect and replacing it with a positive causes the brain to open up and think about new possibilities and ways to overcome the issue at hand.

Negativity breeds negativity. If you have a negative attitude towards your people, that negative attitude will be reflected back at you. Luckily, positivity also breeds positivity. By staying positive as the leader, your people will be positive with you.

Overcoming negativity is possible and will require you to change and become the positive person first. At first, people will be suspicious; but with time and consistency, the trust and respect will be earned back.

Celebrate success and partner in weakness.

One of the very best ways to create a positive atmosphere of trust and respect is to celebrate your people’s successes and partner with them in weakness (remember, there is no failure!). The human ego constantly wants stroking. It is very natural that when a project goes off successfully, you want recognition for the success. This applies to your people, too.

Good leaders become transparent during success. Instead of taking glory for yourself, a good leader will elevate and brag about the people responsible for helping create success. This simple action releases feel-good chemicals in your people’s brains that will drive them to more success in the future. Any ego-stroking or glorification you may think you lose in the process will be made up for and magnified in the form of goodwill that you will receive from your team. Your people will strive for even better results in the future, which will increase your team’s standing in your organization and elevate your status as a leader among your own leadership.

On the flip side, in times of weakness, the presence of the leader is most visibly seen. These are the times when your people will be looking to you for your reaction and guidance through the storm. Instead of reacting negatively, a good leader will join the person or persons struggling as a partner alongside them, helping them through the situation and back to success. These times should be seen as times of learning, both for the person and the leader.

At the end of it, the person will have learned new problem-solving skills and gain insight into how to quickly resolve the matter in the future, should it happen again. The leader will have earned greater trust and respect from their person and acquire powerful insight into how to prevent such issues from evolving before they even start. Celebrating the person’s success after one of theses times may be more important than during a completely successful time. Be sure not to skip it at this juncture.

Stay positive in tough times.

In the midst of a tough time, it is easy to lose focus on the big picture and only focus on the negative happening now. A good leader will not get sucked into this mindset and will instead focus on staying positive. Tough times are temporary and should be treated as such. Keeping that in mind and finding the silver lining will do much to boost the morale of your people and will teach them how to react in other tough times. Your people will look to you more than ever during moments of challenge. Stay steady, do not despair, and your team will become a source of inspiration for you just as much as you are for them. By keeping a positive attitude, your team will win together and have some great learning opportunities along the way.

Give lots of compliments.

The final thought I will leave you with promotes not only leadership, but good will in general. That is to give lots of compliments. People love hearing positive things about themselves. A quick compliment here and there can do a lot for morale. It does not even have to be business-related. Maybe they have a cool new pair of shoes or did something helpful for a coworker. Compliments are the bread and butter of happy people!

Wrapping it up.

I hope the above has helped you see that being a good leader is not difficult. Following these few principles will level up both you and your team and you will become a powerhouse in any organization you are part of:

  • People are of primary importance
  • Get to know your team
  • Trust your people
  • If you are not winning, you are learning. Failure does not exist
  • Celebrate success and partner in weakness
  • Stay positive in tough times
  • Give lots of compliments

Now go forth, and lead the world to greatness!

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